To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment. (within 7 days to avoid restocking fees)

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Any item found in the FINAL SALE, SPECIAL MARKDOWNS OR CLEARANCE section of the website is final sale, meaning it is NOT eligible for a return, exchange, or store credit.*Please reach out to contact@classyloft.com with any questions while considering purchasing a final sale item as they can not be returned.

MAKE A RETURN:
Please submit a return request to us here on this page to get your return approved and return label issued(upon request). Once you've received your return authorization number, please mail your item back as soon as possible to be post marked within the 30 day period (within 7 days to avoid restocking fees). We highly recommend that you purchase delivery confirmation, as we are not responsible for any items that may be lost in transit.
* any return costs will be the responsibility of the customer.
 
If you have any questions please visit our return policy.